Know Before You Go

JW Marriott Indianapolis
10 S West St
Indianapolis, IN 46204
(317) 860-5800

Hotel Website

All participants should arrive at the JW Marriott Indianapolis no later than 5:00 p.m. ET Thursday, January 4, 2024. If you are flying into the Indianapolis Airport, please make sure your arrival time is no later than 3:30 p.m. ET. Registration opens at 1:00 p.m. ET and the optional first event begins at 5:45 p.m. ET with transportation to the Office of Administration Tour and Reception. Travel to and from the airport is not provided at this year’s conference. Participants should plan to use one of the following options:

• Flying: All participants flying to Indianapolis for the 2024 High Alpha Summit & Neville Advisors College are responsible for their own transportation to and from the airport. Please plan to use Uber, Lyft, or another ride share service to the hotel from the airport.
• Driving: For participants driving to the JW Marriott Indianapolis, please use the address listed above. Self-Parking for the event is located off Washington St, past the Courtyard and Springhill suites hotels and is $26 per night. You are responsible for paying for your parking. You must let us know you will be parking by emailing events@lambdachi.org so that we can secure the above mentioned rate for your self-parking.
• Departure: You may depart the hotel on Sunday morning, January 7, 2024. Checkout is 11:00 a.m. ET. Participants flying out of Indianapolis should plan to use a ride share from the hotel to the airport. It is recommended that you arrive at the airport two hours prior to your departure time.

Travel Support
Your Chapter Support Specialist is your first point of contact if you experience travel delays. Your Specialist has or will text and email you with their primary contact information. If you experience problems while traveling, please immediately give them a call. We will work with you to ensure your safe arrival. In anticipation of travel delays, you may want to keep all essentials (e.g., medications, toiletries, travel documents, etc.) in your carry-on, along with a couple snack bars. If you do not know who your Specialist is or are having difficulty contacting them, please reach out to Director of Chapter Support & Wellness, Jessie Ashton at (949) 689-8793 with your name and Chapter.

Flight Conflicts: Canceled, Delayed, or Stuck in connecting city.

1. Notify your Chapter Support Specialist.
2. Be prepared to multitask.
3. Whether you are dealing with an agent in person or over the phone, how you approach things can make a difference. Positive and calm approach is key.
4. First come, first served. Be attentive to flight status on the way to the airport. Tackling the problem in advance can make a difference, especially when multiple people from the same flight need accommodations. Downloading the apps for your airline can be helpful in watching this. Additionally, many airlines do text alerts if you sign up.
5. Ask airline personnel the reason for the delayed or canceled flight.
   1. Understanding the situation can you give context of what you can do in the situation based on airline terms & policy
6. Call Airline customer service or Reservations support (see chart below).
7. Check Airline app for alternative flights (view options while waiting in line, or when on hold)
   1. Option 1: check “change flight/Alternative flights” under boarding pass page
   2. Option 2: Look for flights to your destination in search page.

What to do if you cannot fly out until the next day and you are not in your home city?

• Notify your Chapter Support Specialist.
• Ask the airline to cover for hotel room or give you a hotel voucher. They might do it; they might not. They are less likely to accommodate for weather-related delays than if the problem is a mechanical issue with the plane or staffing issues. Ask and advocate for yourself—be kind and gracious—that helps.
• What you might get depends on the airline itself and the specific circumstances on why a flight was canceled. Never hurts to ask.
• Remember that you are not in this alone. Office of Administration team will help to take care of you.

Airline Customer Service / Reservations Line

Checked-in Bags

• Avoid arriving late to airport to prevent delayed baggage.
• Tip: Place checked bag tracking label on the back of printed boarding pass. (Incase phone dies, and you need to track bags)
• Keep checked bag receipt/slip

Transportation Security Administration (TSA)

• Link: Travel Check List
• Link: Identification guidelines
• Link: What can I bring on flight?
• Link: Liquid Rule

Lost/Delayed Baggage

Onsite Check-In

As soon as you arrive, you may check into the hotel to receive your room key. The check-in desk is in the hotel lobby, as soon as you walk into the main doors. Please provide the first & last name utilized during registration to obtain your room key. After you have received your room key, please check-in at the Lambda Chi Alpha registration desk. You will go up the escalator in the lobby to access all JW event meeting space – follow the signs to the White River Foyer / Ballroom and then travel back down the next escalator where you will then see our registration desk, located outside of the White River Ballroom, Level 1. At the registration desk you will receive your conference materials and other important information for the event. You also will be given your name badge, which is required for admittance to all programs and meal functions.

Regarding Incidentals
Student attendees will not be required to present a credit card upon check-in and no room charges will be allowed. Non-student attendees will be required to present a credit card upon check-in. A one-time deposit will be charged and can be refunded after check-out.

We expect that your conduct will reflect the values and ideals of Lambda Chi Alpha. All attendees will respect the property, other attendees, and the nature of the event. All attendees are expected to follow all state, local, and federal laws. Any violation may result in expulsion from the property and/or event.

Participants should dress in business casual attire (i.e., dress pants and a collared shirt or polo) for the duration of the event. Saturday night’s banquet is business professional (i.e., coat and tie). As always, please keep in mind that you are representing Lambda Chi Alpha and your chapter.

Basic Event Schedule
A schedule of the event will be provided in your conference materials and will be  accessible via our conference website.

Scholarships 

We are excited to offer a scholarship for both High Alpha Summit and Neville Advisor's College attendees. By meeting the scholarship requirements, you will be eligible to have your registration fee 100% covered. 

High Alpha Summit Scholarship Requirements: 

• Register by December 1
• Attend 100% of the event
• LambdaOnline account created 
• Enroll (solo or cohort) and complete the Leadership Ready track in Lambda Chi Academy by February 29, 2024

Neville Advisor's College Scholarship Requirements: 

• Register by December 1
• Attend 100% of the event 
• LambdaOnline account created 
• Complete Volunteer Application/Background check 

As part of our partnership with the American Red Cross, Lambda Chi Alpha is sponsoring a blood drive at the 2024 High Alpha Summit & Neville Advisor’s College. This event supports our teachings to be servant leaders in our communities. If you are interested in donating, please register on the Red Cross website as soon as possible.

Lambda Chi Alpha Red Cross Blood Drive
12-6 p.m. on Friday, January 5, 2024
JW Marriott Indianapolis

Marriott 7
All HASNAC Participants May Register to Donate

Did you know? The High Alpha Summit and Neville Advisor’s College are supported by donations made to the Lambda Chi Alpha Educational Foundation. You can help show appreciation to our alumni donors by writing a thank you message for our HASNAC Donors!

As a thank you for submitting your message, the Foundation will provide free professional headshots. To claim your headshot, write your thank you note, and then visit the Foundation table.You will receive a link to find and download your headshot once it has been edited.

A professional headshot shows that you take your career and undergraduate studies seriously. You can post your headshot to your LinkedIn profile or other social media for a polished look and great first impression. Your video may also be shared with alumni from your chapter or on our website and social media channels!

Email Katie Kowalski, Engagement Officer, at kkowalski@lambdachi.org with any questions about how your video will be used or how to claim your headshot.

If you have an urgent question or concern during the conference, please contact:

Director of Learning Alyssa Gilles at conferences@lambdachi.org